Suppliers

We are handling medicines in the best way to ensure that the supplier products reach to our customers in its factory status

Cold Chain

Cold Chain

Cold Chain

Pharmaoverseas is committed to uncompromised supply chain integrity and helping to ensure patient safety. That is why we are leaders in refrigerated pharmaceutical distribution. We ensure that the refrigerated pharmaceuticals you receive have been maintained within the labeled storage temperature ranges during transportation.

Regulatory and Compliance

Regulatory and Compliance

Regulatory and Compliance

The current environment of increased governmental oversight is forcing organizations to spend more time and resources to ensure they are in compliance with local and international regulations. Our team of QRA professionals has the knowledge and tools to keep manufacturers and suppliers organized and compliant with all pertinent regulatory requirements.

Pharmaceutical Tracing

Pharmaceutical Tracing

Pharmaceutical Tracing

The safety and security of our nation's pharmaceutical supply chain are a top priority for Pharmaoverseas. We support legislation designed to protect consumers from the dangers of counterfeit drugs. Pharmaoverseas supports efforts to combat counterfeiting and adulteration of drugs. We are continually working to provide our customers with the resources they need to ensure the drugs in the supply chain are safe. We work with manufacturers to ensure the accurate exchange of drug transaction data to avoid service interruption. Pharmaoverseas has adopted a standard systematic approach for accepting transaction data – information, history, statement – from manufacturers. To ensure accuracy and efficiency, Pharmaoverseas expects manufacturers to send transaction data in electronic format. We believe that the Advance Ship Notices (ASNs), which are electronic documents transmitted via EDI, provide the most direct path to electronic transmission of the required data.

Specialty Third Party Logistics

Specialty Third Party Logistics

Specialty Third Party Logistics

Third Party Logistics (3PL) services, offer robust, comprehensive support to pharmaceutical, biologic and medical-surgical manufacturers. We offer solutions which are uniquely aligned and positioned to support complex diseases and specialty medications; Pharmaoverseas Specialty Health will work with you to carefully coordinate product commercialization. Leveraging our distribution services, combined with our specialty pharmaceutical experience, we offer a seamless service model which translates into ease of access for you, your customers and your patients. Our thorough ambient and cold chain distribution services and reporting capabilities are designed to exceed manufacturer expectations. Our 3PL offerings use best practices with dedicated resources supporting every step of the process: implementation; on-boarding; daily program management. You can rely on our expertise and rich data assets for actionable decisions that will optimize your business. Supported by our PHOSAP information technology systems, we will develop customized logistic solutions to meet your individual needs. Online data retrieval, robust reporting, and comprehensive cold chain handling capabilities augment our ability to develop customized solutions that specifically fit your product strategy. Your 3PL partner should serve as the manufacturer's champion and liaison to all internal Pharmaoverseas departments and services. That is our approach and that is our promise. high-touch, you can rest assured your best interests will be ours. Together, we will develop a commercialization strategy designed to drive growth.

Product Awareness and Marketing Services

Product Awareness and Marketing Services

Product Awareness and Marketing Services

Increase Product Awareness and Pull-Through with Effective Marketing Programs. In order to maximize product access and improve patient care, it’s critical that prescribers are aware of your product and fully understand the value it delivers. That’s why we offer a wide range of marketing and promotional programs to help you increase product awareness and pull-through of key prescribers and pharmacies we achieve this through strategic partnerships. We offer:
  • Event sponsorships that help you boost awareness of your product.
  • Direct marketing programs.
  • Online and print advertising that carries your product's messaging.
  • Telesales campaigns that reach your target audience directly.
  • Content/thought leadership marketing that positions your brand for success.

Contracts, Chargebacks management

Contracts, Chargebacks management

Contracts, Chargebacks management

  • Track your product—and your ROI—at any point in the chargeback and return process
  • With today’s complex contracts and pricing variability, managing chargebacks and returns can be a costly administrative challenge. We help alleviate this burden through our comprehensive chargeback and returns programs, which cover everything from the point of product receipt to point of product destruction.

Returns Management

Returns Management

Returns Management

We can manage your company's product returns process in the areas of counting product, issuing credits, coordinating returns to inventory or destruction of product and management of recalls. This includes:
  • Full lifecycle tracing
  • Processing of ambient, refrigerated products
Our state-of-the-art returns management system allows for dynamic pricing capabilities

Order management and accounts receivable

Order management and accounts receivable

Order management and accounts receivable

Accurate and personalized solutions for converting finished goods to cash From order management and verification to account reconciliation and invoice collection, we take the burden of this complex process off your shoulders. We are measured on accuracy and speed, with a fully dedicated customer service team trained to support you every step of the way. It’s part of our full-service capabilities in managing all aspects of converting finished goods to cash, all centralized through our Distribution Management System. Order management With a 99.9% order accuracy, a dedicated customer service representative is the single point of contact, responsible for:
  • Answering calls with your brand name
  • Taking orders
  • Verifying the licensing, pricing, unit of measure, customers, quantity
  • Tracking shipments
  • Handling any problems or returns
  • Answering simple credit and product questions
Invoicing and accounts receivable Our A/R team is aggressive in collecting for the terms you set with your customers, and we handle more than millions of A/R each month, with 98% of the accounts considered current. This includes:
  • Account reconciliation/invoice collection
  • Customer specific payment terms/discounts
  • price increases
  • Monthly receivable reconciliation and close
  • Deduction management/ resolution

Inventory utilization for Pharmaceutical 3PL and Direct Distribution

Inventory utilization for Pharmaceutical 3PL and Direct Distribution

Inventory utilization for Pharmaceutical 3PL and Direct Distribution

Closely managing the inventory level of your specialty drug so you never have under-utilized product in the channel. To gain proper control and visibility of your product in the channel at all times, Pharmaoverseas Specialty Solutions utilizes a state-of-the-art enterprise resource planning system capabilities. Our inventory management program is designed to prevent and detect diversion of product and ensure both quality and accuracy of inventory levels. This begins with scheduled receipt and inspection of all inbound product in a secure, caged receiving area. Cycle counts are conducted daily on all active pick and movement locations of a product. Weekly inventory reports are provided and a full inventory count is conducted on an annual basis. we can provide just-in-time inventory management with same-day shipping. This inventory management system fully complies with current good distribution practices (GDP) and WHO guidelines for lot traceability and accountability. The warehouse management system assigns inventory in First Expired/First Out (FEFO) to control inventory on a lot-by-lot basis but has the ability to assign by specified rules.

Serialization-ready

Serialization-ready

Serialization-ready

Pharmaoverseas is taking a proactive role in the industry to ensure compliance with the Drug Supply Chain Security Act requirements. We will support those requirements by upgrading the PHOSAP ERP system to include serialization functionality and 2D barcode Integrated technology and real-time reporting
  • Get direct visibility into the success of your branded, generic and specialty distribution program
  • Product visibility when and where you need it
  • We give you real-time views of sales, item movement, inventory levels, shipment activity and more through connected systems and direct access to data.

Connected technology platform

Connected technology platform

Connected technology platform

  • Serving as the backbone of our end-to-end distribution services, our PHOSAP enterprise resource planning solution streamlines financial, operations and customer relationship management processes through one application.
  • Giving you the ability to receive accurate information where and when you need it. From managing sales to tracking returns, this visibility is key to the reach of your product and success of your business.
Systems connected through PHOSAP include:
  • Warehouse Management System (WMS)
  • Distribution Management System (DMS)
  • Transportation Management System (TMS)
  • Contract and Chargeback Reconciliation System (CCS)

Warehouse management and distribution services

Warehouse management and distribution services

Warehouse management and distribution services

Ensuring 100 percent business continuity when and where you need it. Pharmaoverseas Solutions provides the only network of distribution facilities that are fully redundant with people, systems, and processes. Our secure warehouses are managed Warehouse Management System and are equipped to store ambient, refrigerated, frozen Warehouse operations We deliver end-to-end distribution services that are flexible and scalable to fit your channel strategies, including:
  • Traditional 3PL services to wholesalers and specialty distributors
  • Direct distribution to pharmacies and hospitals
  • Samples distribution to manufacturer reps.
  • Free drug distribution for expanded access.
  • The backbone of our distribution services is the PHOSAP – an enterprise resource planning system that utilizes identification technologies, allowing distribution center management to plan picking activity before inventory is allocated to each order. We are licensed to distribute in all 26 governorates across Egypt
  • We can also store your promotional and marketing materials.

Customer service

Customer service

Customer service

We know that a big part of our job is helping manufacturers to continue to build a strong bond with their customers. Our personable staff provides customer service that is second-to-none, exceeding customers’ expectations and helping manufacturers make a great name for themselves. Dedicated customer service and operations teams are located at call centers to support both traditional pharmaceutical 3PL and direct distribution programs. This enables our teams on both sides of the customer to meet in person, provide unparalleled support and deliver business continuity if any location is impacted by an unexpected occurrence.

Quality assurance

Quality assurance

Quality assurance

Pharmaceutical standards change at a breakneck pace, and our experienced team has a deep understanding of the regulatory landscape. Our dedicated Quality Assurance/Regulatory Affairs team ensures these facilities, as well as all aspects of operations, remain current and in full compliance with all regulatory bodies.

Speed

Accuracy

Quality

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