PharmaOverseas

CRM Specialist Morning

Job Category: Marketing
Job Type: Full Time
Job Location: Alexandria

🌟 We’re Hiring! CRM🌟

Are you a great communicator with a passion for helping customers?
Do you enjoy fast-paced environments and solving problems with a smile?
If yes β€” this role is for you!

What You’ll Do:

πŸ“ž Receive, direct, and record incoming customer calls across multiple channels (Hotline – WhatsApp – Mobile – Telegram).
πŸ“± Guide customers on how to use our platforms, including Pharma E-Market and the Mobile App.
πŸ“Š Conduct customer satisfaction surveys to ensure we deliver top-quality service.
πŸ—‚οΈ Handle new customer coding requests and clearly explain required documentation.
πŸ›’ Receive and process customer sales orders when they request to place an order with the company.

Who We’re Looking For:

  • Excellent communication & customer-handling skills
  • Organized, energetic, and proactive
  • Able to multitask and work under pressure
  • Customer-focused with a positive attitude

✨ If you’re ready to make an impact and be the voice of our brand β€” apply now!
Be part of a team that values quality, growth, and great service.

Apply for this position

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