PharmaOverseas

CRM Specialist Morning

Job Category: Marketing
Job Type: Full Time
Job Location: Alexandria

๐ŸŒŸ Weโ€™re Hiring! CRM๐ŸŒŸ

Are you a great communicator with a passion for helping customers?
Do you enjoy fast-paced environments and solving problems with a smile?
If yes โ€” this role is for you!

What Youโ€™ll Do:

๐Ÿ“ž Receive, direct, and record incoming customer calls across multiple channels (Hotline โ€“ WhatsApp โ€“ Mobile โ€“ Telegram).
๐Ÿ“ฑ Guide customers on how to use our platforms, including Pharma E-Market and the Mobile App.
๐Ÿ“Š Conduct customer satisfaction surveys to ensure we deliver top-quality service.
๐Ÿ—‚๏ธ Handle new customer coding requests and clearly explain required documentation.
๐Ÿ›’ Receive and process customer sales orders when they request to place an order with the company.

Who Weโ€™re Looking For:

  • Excellent communication & customer-handling skills
  • Organized, energetic, and proactive
  • Able to multitask and work under pressure
  • Customer-focused with a positive attitude

โœจ If youโ€™re ready to make an impact and be the voice of our brand โ€” apply now!
Be part of a team that values quality, growth, and great service.

Apply for this position

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