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PharmaOverseas

CRM Specialist Morning

Job Category: Marketing
Job Type: Full Time
Job Location: Alexandria

🌟 We’re Hiring! CRM🌟

Are you a great communicator with a passion for helping customers?
Do you enjoy fast-paced environments and solving problems with a smile?
If yes — this role is for you!

What You’ll Do:

📞 Receive, direct, and record incoming customer calls across multiple channels (Hotline – WhatsApp – Mobile – Telegram).
📱 Guide customers on how to use our platforms, including Pharma E-Market and the Mobile App.
📊 Conduct customer satisfaction surveys to ensure we deliver top-quality service.
🗂️ Handle new customer coding requests and clearly explain required documentation.
🛒 Receive and process customer sales orders when they request to place an order with the company.

Who We’re Looking For:

  • Excellent communication & customer-handling skills
  • Organized, energetic, and proactive
  • Able to multitask and work under pressure
  • Customer-focused with a positive attitude

If you’re ready to make an impact and be the voice of our brand — apply now!
Be part of a team that values quality, growth, and great service.

Apply for this position

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